Frequently Asked Questions
How much is this gonna cost me?
We do estimates on an order-by-order basis, so shoot us an email or call the shop! There are too many variables to give an accurate estimate without some idea of the garment type, quantity, design and number of print locations. Please give us as many details as you can and we’ll reply promptly with some options and pricing.
When will my order be ready?
Our standard turn-around time is 10-12 business days from order approval and payment, but we always try to beat that!
But I need my order faster than that! Like, by the end of the week, can you do that?
We can sure try! Let us know all the details and we’ll figure out if we can meet a tight deadline. We do charge a rush fee if we have to delay other orders on our docket to fit yours in, as it typically means overtime work for our staff. This fee is a percentage of the order total and will be noted on your invoice prior to payment. It also always helps to reply to emails quickly in this type of situation.
I don’t have a design, can you make me one?
Heck yeah, we can! We have a group of rad designers that are ready to help you make something distinct. Email us to get the ball rollin’.
I only need a couple of tees, is that okay?
You betcha! We don’t have minimum orders for apparel so, yes, we will print one shirt for you. Note that each design incurs a setup cost, which doesn’t change no matter how many units we print. This means it’s more cost effective to order in quantity.
We do have an order minimum for four-color process or other difficult printing procedures, and our minimum for posters is 25 units.
What else do you print besides t-shirts?
So much, so very, very much! Here are a few examples: posters, tank tops, raglans, hoodies and crewneck sweatshirts, sweatpants, sports jerseys, track jackets, leggings, DEEP BREATH bandanas, koozies, patches, fancy invitations, onesies and infant clothing, tote bags, dog clothes, and yes, underwear. We printed a big ol’ wooden sign one time. If it’s flat or made of fabric, we can probably print on it.
I need posters for an event, can you make these?
Of course! We love to print posters here. We print them by hand so each one is special. We even hand number the backs so your fans or clients will know theirs is one-of-a-kind.
Will it cost more if I want to do multiple colors or kinds of tees?
As long as you have the same design on each item and it doesn’t need to change print color or size, you can choose as many different colors as you’d like. You can also mix and match the type, for example, half women’s v-necks and half unisex tees. Each item will have its own price but it won’t cost any extra to mix up the types if the design stays the same.
When will I have to pay for my order?
We ask for 100% payment up front, but if other payment arrangements need to be made we can usually work something out!
What’s the best way to pay for my order?
We accept cash, checks, bank transfers, and credit cards. There is a 3.25% surcharge when using credit cards, so we generally recommend cash or check.
What type of file do I need to give you?
The best quality one you’ve got! We prefer if you have the original working file from Adobe Illustrator or Adobe Photoshop (.ai or .psd). Otherwise, an EPS file or any other type with the largest sizing available and a minimum of 300DPI. The better the file, the better print we can make.
What’s the largest my print size can be?
For apparel: this really depends on what kind of garment you are ordering. Generally, our max apparel print size is 15” x 21”, but we will have to make sure the print will be able to fit on the smallest size you order.
For posters/paper printing: 18” x 24” is the largest size we usually print, but we can print some designs larger than that. We encourage you to email us about your project because there’s always a possibility we can accommodate it.
Can I supply my own stuff for you to print on?
Yes, we can print items that you supply, there's just a little more liability on your part. When we supply products we are always able to replace misprinted items, but with client-supplied goods, any mess ups just get taken out of the order. Supply us with some extras if possible.
Can I stop by the shop to see samples or meet with you?
Sure thing! Email or call us to set up a meeting time. It helps to have some idea of what you’re looking for so we can prepare some samples for you.